| General
Questions |
| |
| Reverse
Phone Lookup |
| |
| Background
Checks |
| |
| Property
& Neighborhood Check |
| |
| |
|
| |
| General Questions |
| How does your system work? |
| Our web
site is very easy to use. All you need to do is
choose the service you need and then enter the required
infromation to start your search. The system will run
through millions of records to find the best match for
your query and will show you the results. From there
you can decide whether you would like to purchase a
detailed report when available. |
| Why is my search being redirected to
a different site? |
| The
best part about our service is that we will search several
top private and public directories to find the information
you are looking for. This way you can be sure that
you will get the best results available for the type
of search you perform. |
| How do I know that I can trust the directories
you work with? |
| We scrutinize
each directory that we use to power your searches on
our site. We ONLY work with directories that use SSL
secure protocol to process all your transactions, offer
an excellent customer service and conform to our rigorous
data accuracy standards. You can refer to our Privacy
and Security sections here for more information about this
process. |
| What types of searches are available on your
web site? |
| Currently
our web site offers phone records, marriage records,
divorce records, death records, real property records
(property and neighborhood checks), bankruptcy/tax lien/civil
judgment records, and criminal records, as well as email
and SSN reverse searches. |
| Why does the trial cost $1? |
| Security measures must be set up in order for everyone to get the opportunity to try MyReversePhoneDetectives.com. The Trial Offer is limited to one per person. To ensure that the Trial Offer is not abused multiple times we require a valid unique credit card number attached to each account. Charging a modest $1 ensures that. |
| Is it difficult to cancel my trial account? |
| No, simply contact customer support. We want everyone to try MyReversePhoneDetectives.com freely and discretely from the comfort of their own home. If you choose to cancel before the Trial period ends you will only be charged $1. You're welcome to cancel anytime but we don't think you will. Peace of mind, especially concerning your relationships, family and business are too important to push to the side. Situations arrive frequently that need the vast database of MyReversePhoneDetectives.com. |
| Will my personal information that I sign up with be added to your database? |
| No, all our data is compiled from outside public and private data vendors packaged together in an easy to use customer interface. All your information is private and never shared with third parties. |
| What if I have a question not answered by
your FAQs, how do I contact you? |
| Please visit
our Contact Us page for emails of our client support department. |
| |
| TOP |
| |
| Reverse Phone Lookup |
| How does reverse phone lookup work in general? |
| The
best part about our search engine is that after you type
in the phone number you need to track down on our
search page, the system will search various directories
- both public and private - to find you the
best tracer report. If our major database does not contain any
matching records, we will use our trusted partner databases
to search for a match. Basically, you can check several
databases with just one search by using our reverse
phone lookup service. |
| Do your databases contain cell (mobile) and
unlisted (unpublished) phone numbers? |
| The
answer is Yes. We understand that most numbers that
people are searching nowadays come from cell phone lines,
so our top priority is to include these numbers
in all the databases we use for your reverse phone searches. Information
about a mobile number's issuing location, carrier, and
other details is available for almost all U.S. numbers.
The availability of ownership details depends on whether
the phone number is available in the used data sources. |
| Can I do a free reverse phone lookup? |
| Basically, when
you perform a free reverse phone number lookup on our
site, you will first see some basic identifying information
about that number, such as its registered state and
city, and line type. Detailed tracer reports (see a sample report here ) are not free, however, and there is
not a single web site on the Internet that can
offer this info for free, especially for cell phone
numbers. |
| What is the "Unlimited Reverse Phone Lookups"
option? |
| In
some cases, you will have an option to subscribe to
unlimited reverse phone searches. This service will
allow you to do unlimited searches from within your
account. This service works ONLY for land line listed
numbers. If the number belongs to a cell phone, you
will still have to purchase a tracer report separately. |
| I paid for the tracer report but did not get
confirmation or results. What to do next? |
| After
you have completed a purchase, please check your
email (including SPAM folder) for further instructions
on how to access your account and view the
report. |
| What information about the phone owner is
available? |
| When
you do a reverse phone lookup, you can usually find
out: |
•
the name of the person calling you
• his or her address and previous addresses
• his or her age and possible relatives
• and sometimes, more - home value, average annual income,
etc. |
| Is my search confidential? |
| All your searches
are confidential as outlined in our Terms & Privacy statement. |
| How current is data? |
| We
access a variety of different public records sources
from our data partners. As you can imagine, some of
the sources are court houses, county and other government
offices. These offices can be slow to update public
information. We are as current as they are but some
of the updates are out of our immediate control. |
| Do your databases cover international phone
numbers? |
| No.
Our product is for U.S. customers and information only. |
| How do I sign into the members area? |
| Please,
follow the instructions emailed to you right after you
signed up for the service. |
| I'm having login problems, what do I do? |
| Please,
visit the login URL emailed to you right after the sign-up,
and use the lost password option to retrieve your login
details. |
| What happens if I don't find what I am looking
for? |
| We
use only directories that have a full refund guarantee
so you can always request a full refund for any reason.
Simply follow the instructions in the email you received
after the purchase to find information about how to
get your refund. |
| |
| TOP |
| |
| Background Checks |
| What is issued within the background check? |
| We
provide instant and comprehensive background checks
on anyone. This detailed search includes the following
information: |
•
Criminal Check
• Bankruptcies
• Small Claims
• Property Info (If available)
• Neighbors (If available)
• Tax Liens
• Judgments
• Licenses
• 20 Year Address History
• Mortgage
• And More |
| Can I do a separate criminal background check? |
| Criminal
records only exist for a small percentage of the population,
so you would be paying for the ability to
search this database anyway, thus the cost would
be incurred whether or not a record exists. If
the subject you were searching for doesn't exist within
the criminal record search, the system will still return
results for multiple criminals with similar first name,
last name, or other characteristics. Taking these considerations
into account, we provide criminal records as part of
our comprehensive background check as a way to
save your time and money on running separate criminal
checks. |
| How current is the information provided? |
| This
depends on the type of information in question, but
generally very current. Some database-driven information
is updated on a schedule (daily, weekly, and sometimes
monthly). Other information is accessed directly from
government archives via real-time internet gateways,
and is therefore as current as the government records
can be. Finally, some information is pulled in-person,
at the courthouse, and is the most fresh, up-to-date
information available. |
| Do these background checks cover the entire
USA? |
| We offer instant
background checks which may include records from all
50 states. Please note, that not all searches cover
all states, though. Please also note that there are
specific jurisdictions within each state, and this may
not include all areas within that state. |
| How do I view my purchased background report? |
| Please,
refer to the email that has been sent to you right after
you made a purchase. It will include the login details
and other necessary information about your account. |
| |
| TOP |
| |
| Property &
Neighborhood Check |
| How do I perform a property check? |
| Simply
input an address and you'll have access to the following
details: |
•
Current owners name and contact address
• Tax records from latest tax roll or deed transfers
• Satellite photo of the property
• Information on the lot such as area, depth, width,
zoning classification, land characteristics,
• Year the property was built
• Total stories, rooms, and living space
• Information on heating and cooling features, pool,
parking, fireplaces
• All legal information
• Mortgage information
• Sales price
• Assessed value
• Sales history
• Neighbor information
• Neighborhood statistics and demographics |
| |
| A property
background check is a great way to learn more about
a property that you live in or that you want to buy
or sell. |
